Hotel Inspection Checklist Template

• Security on duty is well trained
• Employees are well groomed and hygienic
• Employees are wearing appropriate uniforms
• Employees have name tags
• Employees are well trained in process, rules, and procedures

• In and out gate / main porch are clean
• Hotel entrance is clean
• Signages are legible and clean
• Building lights are functioning
• Lobby entrance is clean
• CCTV camera is clear and in working condition

• Cars are parked properly
• No trash
• All trash bins are emptied on a regular basis
• Garbage is stored in a pickup location
• No abandoned vehicles are in the parking lot

• Staff entrance is clean
• Clean restrooms
• Adequate lockers
• Biometrics or employee time logs functioning properly

• Clean hallways
• Hotel ambiance is pleasant
• Fire exit to the back of the hotel is unobstructed
• Service lift or baggage lift is clean and in good working condition

• Clean glass doors and windows
• Clean planters
• Public toilets are clean and sanitized
• Public toilets have tissue and hand papers in place
• Reception counter is clean and clutter free
• Proper signage is clear and visible

Task list

• Entrance is clean and unobstructed
• Glass doors and windows are smudge free
• Floors, hallways, ceilings are clean and damage free
• Chairs and tables set and in place
• Clean utensils
• Public toilets are clean and sanitized
• Public toilets have tissues and hand papers in place
• Food tags are in place
• Food replenishment is done on a regular basis

• Kitchen facilities clean
• Staff was well groomed, hygienic and in proper uniform
• Safety measures are taken in the kitchen for stove area

• Any glass doors to the pool area are clean and smudge free
• Swimming pool has clean water
• Pool deck is clean
• Towels are available
• Public toilets are clean and sanitized
• Public toilets are equipped with tissues and hand towels
• Public showers are clean and sanitized
• Public shower toiletries available

Spa area

• Appealing ambience
• Rooms have a relaxing scent
• Clean facilities
• Sanitized spa equipment
• Spa precaution sign in place

Spa precaution signs

• Elderly persons, pregnant women, infants and those with health conditions requiring medical care should consult with a physician before entering a spa
• Unsupervised use by children under the age of 14 years is prohibited
• Hot water immersion while under the influence of alcohol, narcotics, drugs, or medicines may lead to serious consequences and is not recommended
• Do not use alone!
• Prolonged exposure may result in nausea, dizziness, or fainting

• Doors are working properly
• Light switches work
• Window glass is clean and damage free
• Drapes are straight and working properly
• Controls for air conditioning / heat work properly
• Air conditioning filters are clean
• Lampshades are clean and straight
• Beds are made correctly
• Pillows are fluffed / even
• Bedspread is straight
• Mattress is clean
• Bedspread is free of rips and stains
• Upholstery is clean and in good condition
• Furniture is free from scratches or stains
• Walls are clean and free of cobwebs
• Walls are free of scratches or nicks
• Luggage racks are in good condition and not rickety
• Paintings and mirrors are straight and clean
• Telephone is working
• Clean ashtrays
• Furniture drawers slide out easily

• Staff handled issues and complaints well
• Staff incorporated welcoming behavior
• Staff dress code was followed accordingly
• Staff was well equipped with all necessary tools need to accomplish their roles
• Staff attitude and general demeanor did not make it seem as if they were disgruntled or unhappy at their job