BAMZOOKA
Contact
How many contact attempts did you make?
User will type a number here...
Date of effective contact
Notes:
User will type answer here...
Application
Script:
Hi , [customer name] how are you? My name is [ your name ]with [your company name]. I am just calling to check in on you and make sure your experience with our company has been going well. Do you have an feedback for us or issues you would like us to know about?
Overall, how would you rate your experience with us?
User will type answer here...
Is your representative knowledgeable enough to help you with your questions?
User will type answer here...
Did you get a response in a timely manner?
User will type answer here...
Was your issue resolved?
User will type answer here...
Is there anything else that you would like us to note on this call?
User will type answer here...
Done
Were you able to complete your call with the customer?
Were you able to complete your call with the customer?
User will pick from this choices
Do you have any notes that are important from your call?
User will type answer here...